Responsible for the operation and maintenance of the organization’s credit and debit card portfolios. Primary contact for processing escalated claims for disputed or unauthorized debit card or ATM transactions. Analyzes claims and ensures compliance with Regulation E, and Visa timelines for resolution. Represents the company by providing customers and business clients with merchant/credit card services which meet their needs and provide a profitable return. Performs necessary functions to explain, promote, establish and maintain credit, debit, ATM and Online Bill Pay accounts and services. Responsible for accounting entries of products as needed.

Updated: 2.15.19